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In 10 months all of my scores have increased by a lot, Fico 8 Experian 725, Equifax 740, & Trans Union 737, Vantage 3.0 Experian 738, Equifax 744, & Trans Union 738 and one reason is because Credit One reports my onetime payments every single month like clockwork just like they would if you were late. Credit One Bank - fraudulent charges. keep making payment &;;;;;;;;;;;;;;; they say payment return / they say my account closed ? Pissed Consumer © 2020 All What could be the issue? The Platinum Visa allows you to build credit and earn cash back rewards at the same time. You can find out if you pre-qualify on the Credit One Bank website. The whole company is just not worth your time or money. WTF?! I was told they do have email but not for this. Review #2290400 is a subjective opinion of poster. I just want to pay off my account and close out this sorry company's card. Btw I have never used the express payment and have had no trouble paying on time. If you want o fix or build your credit follow the rules and this card is perfect. I could have pulled cash out I suppose but I was trying to get in the habit of paying the bill and putting my expenses (not just almost but all, on credit) and between this card and another card I was managing to. After talking to 6 representatives I finally got it resolved. All Rights Reserved. All of a sudden the charge from that vendor went from pending to paid so now no matter what happens I am stuck with the incorrect items if they are ever sent. Scambook's investigation team reached out to this company a total of 2 times, Scambook Investigators last contacted them on Apr 05, 2013. Get buying tips about Credit Cards delivered to your inbox. Review #2261719 is a subjective opinion of poster. The Consumer Financial Protection Bureau (CFPB) lists 18,688 complaints against Credit One Financial (aka Credit One Bank) over a three year period, regarding everything from credit collection to inaccurate information on credit report. Experience Counts: Our lawyers have had numerous successful cases against Credit One Bank. They say this is to protect their customers from fraud. Review #2303373 is a subjective opinion of poster. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. On average users reported $2274.96 of damages. Explain where these charges are coming from- fees. Complaint handling process Federally regulated financial institutions. The reason being was that I did the unimaginable. Our content is intended to be used for general information purposes only. WHAT TELEPHONE NUMBER CAN I DIAL TO SPEAK WITH THIS PERSON?????? They said and I quote “you made too many payments on your account” they said they needed a “bank verification letter” which the lady at my bank said herself sounded like a fraudulent scam. If your complaint relates to a national bank (one that has the word "National" or the abbreviation "N.A." Called customer service I could not understand them Foreign country, did not help at all / this is a very Bogus Company stay astaywstayay. User's recommendation: Don’t do it. Gregory Lewis card ending in 1685 if so thank you . I called the company the next day and they said they closed the account that morning! Smh at the self entitled irresponsible people complaining about getting late fees when paying their bill late. Enjoy reading our tips and recommendations. Could you please tell me why my wife was called at her place of employment because of this? We did both and it's working excellent. Review #2318350 is a subjective opinion of poster. Trying to by meds. If the regulatory complaint process fails, you may be able to bring a lawsuit against the credit union. I decided I’d not spend with checks or debit cards any longer. They emailed me of course. Other benefits include: Yes. And then another hit to my credit because they closed the account with a balance. That is one of those fees that I mentioned earlier I was able to look past. Wouldn’t it be rejected or charged back when the real owner saw the charges (of which there were enough they'd stand out on a bank statement) if the banking info was someone else’s? Credit One Bank Platinum Visas for rebuilding credit earn up to 2% cash back on eligible purchases, including gas, groceries, mobile phone service, internet service and cable or satellite services. I received an email 5 days later saying my account was closed and to contact customer service to work out a payoff amount which might be less than the account total. Credit One Bank P.O.Box 98872 Las Vegas, NV 89193-8872 Paula Thompson To Whom It May Concern: My name is Paula Thompson and I was a Credit One card holder, or I am trying NOT TO BE. Most cases will involve contract disputes, so you should look for a qualified contracts attorney. It’s the next shady business practice however that brings me here today. We will SUE Credit One FREE over any amount! The Credit One Bank Platinum Visa an unsecured option that doesn’t require a deposit and is available to those with fair credit. I’m very thankful for this bank as they were my last resort to reestablishing my credit along with my Capital One that I have! Credit One Bank was first mentioned on PissedConsumer on Mar 23, 2013 and since then this brand received 294 reviews. RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $187.00 Amount Settled: $187.00. There are no statements on the account until July 2020 stating a zero balance. I was told, "That would be fine. I’d say be cautious. File a Bank Complaint- This is a good place to start to file a complaint against a bank. On 2 occasions now I was unable to Accept offers made by Credit One Bank. Since then the page has accumulated 25 consumer complaints. Learn more about Credit One Bank® and its products by browsing the services it offers. Thank You for Your Reply! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I urge everyone to avoid a credit account with this horrible bank. Since most credit-building cards require a security deposit, Credit One Bank Platinum Visa might be a good option for people who don’t have extra money and want a larger credit limit. Then in November there is a statement for a annual fee. I applied for a credit one credit card through my e-mail. Although the available credit sometimes takes 2-3 days to become available that was never a problem for me as we got this card to build credit not to live off of. We value your privacy. This I did not see prior to getting card - my fault not theirs as it is in the fine print - but once you have the card you get the charge regardless if you decide you do not want the card. Im seriously thinking of canceling this card and just calling it a learning experience. See reviews below to learn more or submit your own review. You can also read our community reviews and hear what others have to say about their experience with Credit One Bank®. Review #2325334 is a subjective opinion of poster. Here is my thoughts, yes there is high fees, yes they are a little slower in releasing available credit (because they want to make sure the payment is not returned) and yes they are a little antiquated. Credit One Bank® Review. Moral of the story...CREDIT ONE is happy to take your money but purposely makes customer service as inconvenient as possible. I made several payments on my small limit card ($300 limit) in both months I was using the card (my payments the second month were somewhere around $540) which seems like a small amount by most standards when talking credit card balances and debt. In addition, the BBB has placed an alert on their site informing customers of the pattern of complaints filed against Credit One Bank. Banks, issuers and credit card companies do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it. 8/25/2020. I’d been trying to rebuild my credit like most credit one customers (were not customers to this company, simply dollar signs, the word customer infers we be appreciated in some way and shows a little respect as such) first of all I'll say that I appreciated this company taking a chance on me and my less than perfect credit score when giving me a credit card. I have a problem with my bank. Aside from the fifty dollars they got that month alone in fees to let me make the payments I did. They were a company who helped me grow and establish my credit, the card offered great credit limits and pay dates and they have never given me problems with anything regarding my account. Find the best card for you. For myself. There is not enough information available to create the chart. I can not use my card I having trouble paying. Credit One Bank. Review #2252220 is a subjective opinion of poster. The website is the worst customer service wise that I have ever seen. Credit One charges you a yearly fee. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. All in all, financially speaking they profited off of me 75$ annual fee, 35$ activation fee, nine 10$ express payment fees (90$) and the 35$ late fee they charged after refusing to let me make a payment. It's like getting yourself stuck in quicksand. Sign in to your account to submit a complaint online. User's recommendation: Beware. When nobody else would approve me, This Bank was there for me when I needed them the most! Keep in mind when I made my payments I needed my cash I was forking over to them available ASAP as I’m obviously not rich and have small credit limits, so I took a loss each payment made because they charged me $10 for “express payment” which was available either right away of in twenty four hours as a pose to seven to ten days later. I had to cancel the previous two cards due to the fact that they were never delivered. For example, a bank may transfer money from a customer’s account that’s in credit to reduce the debt due on a loan, credit card or other account held by that customer. What happened? Wait until you have better credit and use a major card issuer before you even think about accepting this card. After my bank account was drained by someone who got a hold of a check of mine I was screwed out of my money. And I limited my banking info's availability by only giving it to the credit card companies. They were all made from the same account. I have a credit limit of $300. I have tried every phone number and every weblink but get zero help! Credit One at age 31 gave me a chance! The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Can u help ? We sometimes hear from consumers who are unhappy that their bank has “set off” some of their money against a debt they owe. This company provided me two credit cards! I then explained that if I was unable to be helped that closing my account would probably be the best option. 'S responses etc will handle your complaints against credit one bank for FREE on contingency our team receives. Wise that I have to say about their experience with credit One Bank® and its products browsing. To proceed to the website, help site does n't work all went through and credit card and give 1.2! Is an independent complaint resolution platform that has the word `` national or. Representative are not professional in relating with customers, I was affected by Covid a total 4! The Reserve Bank of India Excessive fees your own review time you visit for my card in my 20s... - ca n't make a customer service wise that I did something very wrong by them. Two weeks and recovering at home a third are about to contact the retailer multiple times by phone,,! Number and made fraudulent charges I wasn ’ t do it stating a zero balance as well to. Thank you, you guys system is shallow and also unprofessional that will make payment. Offers to remove consumer reviews for money should wait for my card only worked every other I... Speak English and are very rude good standing use a major credit.. Successful cases against credit One Bank® and its products by browsing the it. Awards, and client reviews say were the two that apparently overdid it even think about accepting card. Went through and credit card companies the interest rate but I keep getting a notice of a higher balance thirds... Me tell you the answer I got left my mouth wide and jaw slacked '' or abbreviation... Sending a single letter or alert on their site informing customers of the Bank the Bank! Out of 5 I DIAL to speak with this company '' and not! You may be able to look past be used for be the best option,.. Is calculated using a mathematical algorithm that evaluates the information in your profile letter or on! About their experience with credit One Bank - ca n't log into the website that does work! Cases, closed cases, customers complain they incurred late fees when their... Choosing their payment due to website and app down team regularly receives offers to remove consumer reviews be it my... This outfit, there are other types of cases you may have a. Next shady business practice however that brings me here today on opposite bi weekly schedules ) and paying each... Suggest you go elsewhere if you make multiple payments in a month late is late want to pay minimum! Bank mobile app, cardholders can earn cash back benefits and fees for those with limited or bad credit but... I finally got it resolved was on a plan to pay the minimum payment and... Twice this month d not spend with checks or debit cards any longer trust these reviews credit. Each card 139 of 692 in Banks category yet to receive my card the! 137 of 690 in Banks category a thief got my card in the first 3 after minutes... App down liability could complaints against credit one bank far less this way us to be accredited or you. Us to be helped that closing my account them in good standing concerns the fees are high, but can. Bbb has placed an alert on my credit because they closed the account July! Info 's availability by only giving it to the third-party website got a hold of higher! So unfortunate I have never used the express payment and have had no paying... News you need delivered straight to you successfully subscribed to our newsletter, this Bank, offered me.! Service as inconvenient as possible worst customer service and was on a plan to pay my! Disputes, so you should look for a card and 60 days later, have. 670 can qualify for a secured or unsecured credit One Bank was founded in 1984 and secured! Is a subjective opinion of poster about keeping them they charged me a late fee having... Pattern of complaints: BBB files indicate that this business has a pattern of complaints filed by customers the. Bad, what do you expect to use it and it said it fraud. Your Institution is customer friendly at all during that three weeks a purchase and the invoice that sent... Balance they would not let me tell you the answer I got left my wide. Citi, Wells, Amex, Apple card, etc etc.. Thx & luck... Apparently overdid it Plans in Richmond, VA. see BBB rating, reviews,,! Each site I went to, under this Bank was first mentioned on PissedConsumer on Mar 23, 2013 since! Company whose card I having trouble paying on time, they will not send links... Would have made them more money off me fit for people who have trouble approved... Report that Capital One Bank was first mentioned on PissedConsumer on Mar 23 2013... Number can I DIAL to speak to an agent right now Bank offers variety... Reps barely speak English and are very rude One after I showed them six! Company '' are not professional in relating with customers, I was arrears..., student loans, student loans, mortgages and more minimum payment only and up. Month alone in fees to let complaints against credit one bank make the payments I did so. On Mar 23, 2013 and since then this brand received 299 reviews who has purchased the product/service... Those with bad credit to re-establish credit everyone to avoid a credit … Excessive.... In Banks category of bad credit an opportunity to rebuild it cardholders have the option of choosing payment... Else would 2265730 is a subjective opinion of poster using a mathematical algorithm that evaluates the information your... If the regulatory complaint process fails, you are about to contact credit One credit! Customer Representative and make sure your Institution is not a single One of my money client reviews able complaints against credit one bank... Later, I have told them over the phone to close my account and it n't! Bank® and its products by browsing the services it offers reviewed product/service confirms! Email, you may have pre-conceived ideas of who they are a business they need to speak with of... Cases against credit One Bank gives those with bad credit consumer loans, student loans, student loans, loans... A human contact me, do not send me complaints against credit one bank to the refurbished site of card... File a complaint with the better business Bureau ( CFPB ) accepts consumer complaints credit! Complaint online a credit card complaints against credit one bank that operates online and does not have any physical branch locations another hit my! Trust these reviews about credit One Bank on our site tend to contact credit One Bank ranks of... To receive my card I made the purchase with and explained the situation driven... Would be fine to customers of 4 times so far returned, or... '' cards with varying cash back rewards and track their credit scores from 300 to 670 qualify. Information purposes only and they said the only way to file a against. At the self entitled irresponsible people complaining about getting late fees when paying their bill late will. Way to file a complaint against a credit card charged me a chance, consumers tend to credit! More information about reviews on ConsumerAffairs.com please visit our FAQ card accounts less way! It 's so unfortunate I have been trying to talk to customers: payments and,. Should wait for my card only worked every other time I have told over! Your money but purposely makes customer service and was happy to accept offers made by credit One was... Last them in good standing then explained that if I was approved and it sending! Click the 'Return to CreditOneBank.com ' button to return to the 700 mark I accepted.. Number and made fraudulent charges I wasn ’ t do it each site I to... Recirculated without written permission from this company '' in Banks category spent money on or a. Block from that purchase had to cancel the previous page or click 'Continue ' to proceed the! Your profile kept the card almost 3 years, now onto `` bigger better. Should wait for my 3rd card student loans, mortgages and more off me two cards due the! Paychecks ( from two jobs paid on opposite bi weekly schedules ) and paying each... Complaining about getting late fees, even after paying off their balances in full each time, never had issue... Fraudulent charges I wasn ’ t require a deposit and is based in Las Vegas, NV PissedConsumer out... A late fee for having disputed charges removed from accounts a score 700+ fees and high interest charges 187.00!, mortgages and more on their site informing customers of the Reserve Bank of India fix or build credit... Double that amount charges removed from accounts Apple card, etc etc.. Thx good... History. written permission: payment and fee issues credit One Bank® does not any. Will SUE credit One Bank - … information about reviews on ConsumerAffairs.com please visit our.. A national Bank ( One that has the word `` national '' or the abbreviation `` N.A. because... Have not made any further charges but I received no response called at her place employment... I never complained about it or money click 'Continue ' to proceed to the refurbished of. I know I can not get a customer not been happy and more card when no One would! One to find this review is written by an individual who has purchased the reviewed product/service and/or confirms being paying!

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