utmb it help desk

Note: If you have problems with your UTMB email username and password, contact the IS Help Desk at: Galveston: 409-772-5200; Houston: 281-554-1577; Elsewhere: 1-888-898-2401; Using the VPN. Other technical support options: Chat live | Call Technical Support. For all technical issues, please contact the UTMB Service Desk. If no, contact the UTMB Help Desk to get your password reset. Service is provided at the following locations during the hours designated. MyChart should only be used for non-urgent matters; it should not be used in emergencies. Information Technology Services Mission Statement: The mission of Information Technology Services is to provide excellent infrastructure and innovation in the delivery of information technology products, services, and analysis to enable and empower the university in support of student success, learning, teaching, research, and service. Everyone who is engaged in human subjects research at UTMB will need to take the CITI Training and complete the COI requirements (Items 3 and 4, below). Inpatient Information (409) 772-1191 . If you ever changed your eSignature and don’t remember it, then you will need to call the IS Help Desk. Open or view case. Patient Services (409) 772-4772 . UTMB Operator (409) 772-1011 . Student Desktop Support. Our goal is to support your professional development through innovative online learning that can be accessed 24 … I need help with a Citrix product issue. MyVPN is available from UTMB Information Services. Can you log into your UTMB email and/or Blackboard? MyChart Use. Powered by Skillsoft®, the UT System Learning Zone is a developmental tool you can utilize in your own time and at your own pace. Help Desk (UTMB Service Desk) (409) 772-5200 IT Service Related Problems, Email, Password Resets, Remote Access Issues (VPN), MyCitrix, iSpace. Signing into MyVPN gives your computer a UTMB … Frequently Called Numbers. Toll Free — 1-888-898-2401; On Campus — Ext #25200; Galveston — 409-772-5200; Houston — 281-554-1577; Email Request — ishelp@utmb… Open a case for assistance with troubleshooting, break-fix, or other product issues. Further, as UTMB reserves the right to examine all information resources under its custody and control, there is no expectation or guarantee of personal privacy as it relates to system use. If you are experiencing a sudden or severe change in your health, or otherwise need an immediate response, call 911 or contact your provider's office by telephone. Answering these questions will help you know who to contact for help if you are having trouble accessing a Library resource. Having TECHNICAL ISSUES? LOG IN to UTMB LEARN NOW; Have questions? UTMB Health is committed to ensuring that individuals with Limited English Proficiency (LEP), the Deaf, and Hard-of-hearing have meaningful access to services and an equal opportunity to participate in services in accordance with Title VI of the Civil Rights Act of 1964. Your use of any UTMB information system is an acknowledgement and consent of these conditions. Contact the UTMB Training team. The Information Technology Division is a team of dedicated professionals committed to working jointly with our customers to provide innovative and reliable computing, communications, and technology related services in support of the agency's mission. UTMB Police (Emergency) 911 Desktop support is provided for students on personal computers/laptops on a walk-in basis. As part of our ongoing commitment to your continuing development we are introducing an online learning initiative called UT System Learning Zone. Contact the UTMB IT Help Desk via email or call (409) 772-5200. OTHER QUESTIONS? View our list of FREQUENTLY ASKED QUESTIONS. Information Services Help Desk (409) 772-5200 . Access our USER GUIDE with step-by-step instructions. For Citrix Web App and API Protection support, visit 24/7 Patient Care Access Center (409) 772-2222 (800) 917-8906 . Due to high call volume, we recommend opening an online support case. The UTMB Health MyChart Patient Support team is available 24/7 at (409) 772-4278. Patient Billing Customer Service (409) 747-8811 (800) 994-0363 . Only be used for non-urgent matters ; it should not be used for matters... Our ongoing commitment to your continuing development we are introducing an online support case call ( 409 772-5200! It Help Desk via email or call ( 409 ) 747-8811 ( 800 ) 994-0363 who contact! Utmb LEARN NOW ; Have questions commitment to your continuing development we are introducing online. Your UTMB email and/or Blackboard the UTMB Service Desk on personal computers/laptops on walk-in! 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