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Check that the cold water supply has been turned on. The clothes are unevenly distributed in the basket, your washer has compensated by lowering the spin speed. If you hear musical beeps and the hot water light is flashing, your home hot water supply may not be warm enough to maintain the wash cycle you selected. An out of balance load has occurred. Select ‘Pre Wash’ for particularly dirty loads (refer to '. A good washing machine offers more than just clean clothes, they clean with absolute care to prolong the life of our favourite garments. Check that the inlet hose filter is not blocked. You can reset your washer to the settings it left the factory with: Enter Option Adjustment mode (refer to 'Option Adjustment'). Banging – load is out of balance (refer to pages 30 and 35). How do you run a diagnostic on a Fisher Paykel washing machine? If this fails, the machine can be drained by placing the washing machine drain hose lower than the drum (into a bucket or tray). Check that the hot water supply has been turned on. If the spin cycle doesn't work, the belt may be loose or broken. Washer overloaded in terms of its capacity or the cycle selected. Check the washer is not siphoning (refer to page 10). Hit pause; put in a bunch of wet sheets. The washer may still be in the process of determining the correct water level for the load (refer to page 26). Ensure that you are not in the middle of a washing cycle. It would normally stop during the spin stage and at times it would keep going through this cycle. Ensure that inlet hose filters are not blocked. Go to the electrical outlet that you have your Fisher & Paykel Smart Drive washer plugged into. Check the power and/or water is working correctly. Ensure the drain hose is correctly installed. Please read the following pages before you call for service. Laundry left sitting wet is more likely to crease. Use the ‘Easy Iron’ cycle to wash shirts. fisher & paykel washing machine GWL11 / IWL12 we moved yesterday; it worked for a few cycles and then today all of a sudden it wouldn't complete the final drain and spin. Check the amount of detergent used, reduce if necessary. Check that the inlet hoses have been connected to the correct faucets. Incorrect wash temperature selected in relation to the type of soil. Drain hose higher than 1200 mm above floor level. By replacing them one at a time, the other three can help support the weight of the drum. If it sustains any damage it will need to be replaced. Your hot water supply may not be hot enough to maintain the selected water temperature. Use low sudsing, front loader detergent only (refer to ', Check inlet hose(s) and the drain hose are correctly attached and not damaged, Clean detergent dispenser drawer (refer to '. Select by style, performance, or configuration.Show more information Check taps that aren’t connected to the machine are working. Switch the power on at the wall. Consider the wash temperature you select for your coloured items. Check that the inlet hose filters are not blocked. it agitates and runs the other parts of the cycle fine. Try holding down the POWER button for 3 seconds (refer to page 18). The flow rate of the supply water may be too slow. If the spin cycle doesn't work, the belt may be loose or broken. Check that the inlet hose is not twisted. Use low sudsing, front loader detergent only (refer to ', Ensure the correct dose of detergent is used for the load size and soil level (refer to '. Check the hot water light. Switch back on. Here is an web page with ALL ERROR CODES for all model washing machines. The door interlock has simply jammed. Ensure standpipe or tub is at least 800mm from the floor level. User #32665 8811 posts. Looking for all Model WASHING MACHINE ERROR CODES? The washer compensates for the out of balance by using a lower spin speed, to reduce noise and potential damage to itself. If this works, the motor is operating and the belt is not broken. © Copyright 2021 Fisher & Paykel Product Help. Be aware that it will take longer for the machine to fill. Clean the fabric softener dispenser (refer to ', Clean out remaining detergent and refer to page '. Voted by New Zealanders as the Most Trusted Whitegoods brand. Wash non-colourfast items separately and select ‘Cold’ wash temperature. Wet clothes left in washer or laundry basket. The machine has a suds build-up (too much detergent may have been used for the amount of soil in the load). The spin cycle progresses until the bowl is filled and then emptied. You don't want the weight of the drum on the motor and pump below as you may break something underneath. Perform a RINSE cycle or RINSE & SPIN cycle. Cycle selected not appropriate. Washing very wet at the end of the cycle. Switch the power off at the wall and wait 60 seconds before turning the power on again. Contact a Fisher & Paykel trained and supported service technician if a problem persists. Touch and hold for 3 seconds to reset your washer to its factory settings. Touch and hold the ‘Keylock’ button for 2 seconds (refer to '. Check the standpipe height does not exceed 94 1⁄2” (2400 mm). Wait for suds to dissolve (about 20 minutes). Spin Speed. Consumer Top Brand Award in fridges and freezers category. Select the RINSE & SPIN or SPIN cycle and touch START/PAUSE to check if the warning has cleared. Be aware that some options will extend cycle time. 1 Check the washing machine's spin cycle. It started to spin up and did the same old sad song again; the spin din't get very fast, it shut down, and started over. Ensure the height of the drain hose is at least 800mm from the floor level (refer to '. The flow rate of the supply water may be too low. I have a LG washing machine model WF-T857. ELECTRONIC WASHING MACHINE MODEL GWL10US Service Supplement to be used in conjunction with GWL03US Service Manual Part Number PM912 Fisher & Paykel Appliances Inc 27 Hubble, Irvine, California, CA92618, USA, Ph: 949 790 8900, Fax: 949 790 8911 200437 Check your machine is leveled (refer to pages 11 and 12). Furthermore, how do you troubleshoot a Fisher Paykel washing machine? Never had a problem. © Copyright 2021 Fisher & Paykel Product Help. Lower the temperature if you are concerned. The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. Check that the inlet hoses are not kinked or squashed. Load items loosely and individually into the washer (ie not folded). This washing machine from Fisher and Paykel model MW513 has been running for over 4 years now. Lower the level of the drain hose (refer to '. Your machine has not successfully pumped the water out of the basket and cannot continue the cycle. It is convenient if the washing machine is empty of water and washing because the water level sensor will not be affected when it is disconnected, and latter on re-attached, during the repair. If your washer fills with water but doesn't agitate, the problem is likely to be a faulty lid switch, a broken belt, or a problem with the motor. Incorrect spin speed for load selected. Your WashSmart is capable of diagnosing its own problems and if it has a problem it will beep and display a message telling you what is wrong. It's been repaired a few times over the years for different reasons. ‘Out of balance’ That’s what the Fisher and Paykel Aquasmart machine (Model WL80T65CW1 Product Mkt 93114-B) kept doing every single wash and what was worse it would restart the washing cycle after you rebalance the clothes. Some loads do not suit AUTO water level, eg pillows, bedding, large bulky garments. Liquid sitting at the ‘Max’ level at the end of the cycle indicates a blockage. Sort load so that items of similar weight are washed together (refer to ', Select a wash cycle that is appropriate for the amount of dirt (refer to ', Ensure the washer is not overloaded in terms of its capacity or the cycle selected (refer to '. Get shopping advice from experts, friends and the community! The washer is waiting for a command from you. Wet items have been left sitting for too long. Select the most appropriate manual water level. If the fault re-occurs repeat steps 1 and 2. Ensure transit bolts are removed prior to use of the machine (refer to ', Ensure washer is installed on an appropriate surface and levelled correctly (refer to '. I have a F&P around that age too. Drain hose not connected to standpipe or tub. The wash basket may still be hot from being filled with hot water. If the washer still will not work, call your Fisher & Paykel Dealer or Authorized Service Agent to arrange service. If not removing clothes from washer immediately at end of cycle, select the ‘Wrinkle Free’ option (WH8560F, WH8060F, WH8560P, WH8060P and WH7560P models only). Check seal inside door for damage. Wash heavily and lightly soiled garments separately. Check the cold tap is connected to the cold valve on the machine and the hot tap is connected to the hot valve (if present). Check that the washer is not siphoning (refer to page 10). Ensure the machine is stationary and remove items until the remaining ones can move freely. Hot and cold taps not connected to the corresponding valve on the machine. Check the washer is correctly leveled and does not rock in any direction (refer to page 12). 14 wash cycles including Allergy, Handwash and a 15 minute Super Quick cycle to cater for busy lives; Add a Garment function allows you to add items mid cycle; 1400 RPM spin speed means more water is extracted from your wash resulting in a shorter dry cycle Are the inlet hose filters blocked? Select a wash temperature suitable for the type of soil, eg warm for greasy soils, cold for muddy soils. (control panel, barrel stabilisers, and pump) While draining, your machine may give several low thuds. Check if a code is being displayed on the panel (refer to '. Empty the machine and complete a ‘Drum Clean’ cycle (refer to '. If the symptom persists, call your Fisher & Paykel Authorized Service Agent. Fisher and Paykel Washing Machine Fault Code List; Your washer is capable of diagnosing its own problems. Your cold water temperature may exceed the recommended limits (refer to page 6). If your machine is beeping continuously or giving a musical series of beeps, refer to the ‘ … This warning light can also mean the hot water inlet hose is … Are both the hot and cold faucets turned on? ... • Your Ecosmart will not beep at the end of the cycle if Delay Start is selected. Generally the problem is the washer cannot drain all the water out and if there is water in the tub, the washer will never start a spin cycle. Your machine is overloaded and cannot continue the cycle. The most common cause is water left in machine. Detergent dispenser drawer not fully closed. This will cause the water to siphon out of the machine (refer to page 10). Check that the machine is not siphoning (refer to page 10). Washer is waiting for suds to dissolve before continuing the cycle. My machine fills fine and starts to agitate, but with 52 mins left in the cycle (of a 56 min normal wash) it beeps and says NO TAP. Ensure the machine is stationary and manually redistribute the load. Restart the cycle from the start (do not add more detergent). Remove items from washer as soon as the cycle is finished, or if items are not to be removed from the washer immediately select ‘Wrinkle Free’. Ensure machine is correctly levelled (refer to '. Ensure that you are using a Top Loader type detergent. Washing one item at a time is not recommended as it is difficult for the washer to balance a single item during spin. Increasing the wash temperature generally improves soil removal and overall wash performance. They wont spin unless lid is closed, they also should lock lid before spin starts. Your Machine Sounds a Musical Series of Beeps every 5 Seconds and Displays a User Warning, “no hot” (no hot – I am not getting any hot water), “no Cld” (no cold – I am not getting any cold water), “Sud LOC” (suds lock – I have too many suds), “Lid LOC” or “Lid OPn” (lid lock or lid open – I can’t lock the lid or the lid is open), “no drn” (no drain – there is still water in my basket), Number Shows on the Display (this is a fault code), Pressing POWER does Not Turn the Machine On, Pressing START/PAUSE does Not Start the Fill, Machine is Continually Going Out of Balance, Too Much or Too Little Water when Filling on AUTO Water Level. Ensure drain hose is located in the standpipe, or tub/sink. With a wash capacity of 2.4 cubic feet – the equivalent of 18 bath towels in one cycle – weekly wash cycles can be reduced to save time, energy and water. UPDATE: After the washer was unplugged for about 30 minutes, started, went directly to SPIN (Last light) and it spun up just great. Remove the 2 screws at the back of the Control Panel (see pic), and lift the Panel off the machine from the back rotating towards the front (see pic). Try washing average to smaller load sizes. Clean the detergent dispenser (refer to '. Bang bang bang. Particularly short or delicate cycles have shorter spins which can result in wetter washing at the end of the cycle. Your washer offers four spin speeds: 500 rpm, 800 rpm, 1100 rpm and 1400 rpm, plus an additional ‘No Spin’ option. Your machine is checking that the water has drained before spinning. Turn the power on at the power point but off at the machine. A little more description as to the failure would be appreciated, such as, is there water in the tub, will it drain if you advance to the spin cycle? When I turn the power on it just displays F. Before this started happening, during washing, the machine would stop at rinse or spin cycle. I have a Fisher & Paykel washing machine it is 13 years old and when it is on the fast spin it is very very loud, worthwhile fixing or time to get a new one? The washer has slowed the spin speed as a protective measure. Separate larger items from smaller items. Although you don't say if the machine is filling on a new cycle – if the reed is broken it won't do that either. Ensure standpipe of tub/sink is at least 33 1⁄2” (850 mm) high but no more than 94 1⁄2” (2400 mm) high. Too much water for load (refer to page 26). After washing particularly dirty clothing, we recommend putting the washer through a ‘Rinse’ cycle after the load has been removed, to wash away any remnants of dirt and to prevent it contaminating future washes. Then press ‘POWER’. Selecting ‘No Spin’ will end the cycle after the rinse, allowing you … Voted by New Zealanders as the Most Trusted Whitegoods brand. When you select SOAK your Ecosmart will stop at the end of wash and soak for 2 hours before completing the rinse and spin. Check your machine is correctly leveled (refer to pages 11 and 12). Simply increase or decrease the spin speed by touching the ‘Spin Speed’ button.
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