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The only issue I can see is the transferring of the phone numbers after everything else is in place. Unlike with ADSL internet, there’s no concern over line rental fees with NBN plans. Most nbn™ customers choose to have an internet only nbn™ service and use their mobile for their phone service. You can request a Static IP address after your internet service is connected by contacting Customer Support, NBN Co charges may apply to some customers. To keep things simple, Australia Broadband recommends you use the nbn™ for internet only, choose a mobile provider with unlimited calls and use Skype to make international calls to friends and family for free. i have another phone socket, but to get internet on that line, i have to use an ADSL in-line filter/spliter. VoIP converts your landline into using your internet connection, rather than the phone line. This means that only 18% of NBN ready premises can currently get an NBN 1000 plan. You’ll also need a nbn compatible Wi-Fi modem from Australia Broadband so we can ensure you have a reliable and quality VoIP connection. If your home is subject to any of these NBN Co charges, we’ll let you know and get your permission before you’re charged. Landline prices vary greatly across what’s offered by providers. This is key if you use your phone a lot when you… Some emergency devices like security alarms, medical alarms and fire alarms use landlines to work properly, and you might be wondering how they’re affected by the switch to the NBN. But if you’re big on using your mobile phone, it’s easy to perceive your home phone as just an unnecessary monthly bill. These appointments can’t be done on the same day. If you’re making the switch to the nbn™, you might be wondering if you need a home phone line like you do for ADSL. Use our comparison tool above to see plans from a range of other providers. Yes, you’ll be able to keep the same number when you switch your home phone to the nbn network. Many VoIP service are free when you call another VoIP services using the internet. To keep things simple, we recommend you purchase an nbn compatible Wi-Fi modem from Australia Broadband. The idea of a home phone is now kind of dated, as smartphones are now so cheap, accessible, portable and commonplace. Our payment options are Visa and MasterCard. However, if you like the idea of having a home phone and use it often, there are plenty of plans out there that offer bundled-in phones. An order is deemed to be “in progress” once you have received an order number from us and your payment has been processed. If you cancel your order before activation of your service and your order is in progress with the NBN Co, you’ll be charged 1 months’ plan fee. Most ADSL customers only have a phone line so they can have an internet connection. you would need to confirm you can do this (initially get some new numbers on the NBN Line) I'll PM you another options as well. Did you find it helpful? The equivalent ‘pensioner’ Telstra Home Phone Essential on the NBN – is the same cost as the old copper one. Yes © Copyright 2021 Canstar Blue Pty Ltd ACN 142 285 434 All Rights Reserved. Australia Broadband is not available in all areas or to all homes. your home phone on an NBN plan. Unlike ADSL, the nbn™ does not require you to have an active landline. All types of nbn™ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. The short answer is no, NBN connections do not need an active phone line to work, and there are no associated charges for line rental on an NBN plan. nbnTM is a trademark of NBN Co Limited and is used under license. Some homes may be subject to an NBN Co Non-Standard Installation or a NBN Co New Development Charge of $300. There are plenty of NBN plans out there that offer an additional landline, bundled with internet offerings and other perks, but ultimately there’s a lot of confusion surrounding how it all works and what you need to get it working. Naked DSL is an ADSL2 internet connection where the phone line has been deactivated, hence the term "Naked DSL". So, if you have FTTN for your NBN service, you are still using the old Telstra copper lead-in cable to bring in your NBN service from the street to your home. To sign up for Australia Broadband VoIP, you’ll need a Australia Broadband NBN subscription. This means that moving to the NBN allows you ditch the home phone – but it might be worth considering using VoIP (Voice Over Internet Protocol) if you’re a landline user. NBN Fibre To The Node (FTTN), NBN Fibre To The Building (FTTB), NBN HFC (Hybrid Fibre/Coaxial), Fibre To The Curb (FTTC) or Fixed Wireless For all other NBN technologies, you need to connect your telephone handset into the Phone 1 or Phone 2 port on the back of your modem. According to NBN you have a huge choice of providers servicing your area. We’ve looked at this in a little more detail here. Typically if you’re not big on landlines, pay as you go services will work for you. If you want to use your own nbn™ and VoIP compatible modem with Australia Broadband VoIP, you will need to sign up online and subscribe to a Australia Broadband NBN internet only plan. No – our Home Broadband Plans on the nbn network come with an included phone service. No, there’s no need an active phone when you sign up for an NBN plan. Australia Broadband does not charge any activation or setup fees and standard NBN Co installations are completed at no cost to you. If you’re in a fixed line area, you will have 18 months to switch to the nbn from the time your area is declared ‘ready for service’. This means if you’re living with emergency devices, you should be prepared for them to not work during a power outage. Your modem also must be VoIP capable. With Australia Broadband, there are no setup fees, no plan change fees, no relocation fees (if you are moving to another nbn-ready area) and no worries. Home Phone Basic on the NBN is $27.95 per month with a $99 connection fee. Before you connect, make sure you contact your medical alarm provider to find out if your device will continue to work on the NBN, and if you need an alternative system. All modem purchased from Australia Broadband are VoIP capable, fully supported, include a 12-month manufacture warranty and are auto-configured with your Australia Broadband NBN and VoIP setting to allow you to plug and play. If you are in a Fibre-To-The-Node area, you normally don't need to do much to get connected, as NBN will be connecting their new Nodes to your existing phone / adsl line and sending their new VDSL2 service down your existing phone / adsl cable. Many alarm providers can offer alternatives, such as backup batteries, or verify if your devices will be compatible with NBN technology. You’ll need to contact your preferred phone and internet provider who can assist you in purchasing an nbn ™ powered plan, and answer any questions in relation … If you still rely on your home phone daily, you may be concerned about moving to the NBN. Manish is the author of this solution article. nbnTM is a trademark of NBN Co Limited and is used under license. my question is, do I need to get Telstra to come out again to remove the filter from the wall for nbn fttn to … The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the … To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. If you do plan on keeping your home phone, make sure you’re getting the plan that you need – if you make a lot of international calls, you should keep your eye on your money, as paying by the minute adds up! Can I cancel the included home phone service? This is a selection of products with links to a referral partner. Getting plans with minutes attached, or even unlimited national calling, cost around $10 per month, or are bundled in with your plan. Some providers offer plans with pay as you go services (PAYG), whereas others offer unlimited landline calls as part of a monthly bundle. Landlines Give You Great Reception Anywhere in Your Home. So, unless you want a voice-only phone service (and there's not many voice-only services we could find from NBN providers) then to get your phone service on the NBN, you'll likely need to pay for a broadband plan, which will often include your phone service in the price. You or an authorised person over 18 years of age will be required to be at the premises on the day of the appointment. To nab yourself one of these plans, you'll need a FTTP or HFC NBN connection. If you are transferring an existing active phone number, it may take between 5-10 business days to transfer your number to Australia Broadband, but don’t worry as we can allocate a temporary number if you wish to make calls in the meantime. If you give us permission to go ahead with the NBN Co Non-Standard Installation and/or NBN Co New Development Charge, Australia Broadband will pass this NBN Co charge onto to you at cost. This service will not function in the event of a power failure or disruption or an internet outage and is not suitable if you have a serious illness or life-threatening condition, if you require disability services or if you require an uninterrupted phone line. If the phone and NBN sockets are not alongside each other you'll need to rewire your telephone sockets, so make sure you clarify who will foot the bill for this work. With home phones, it can come down to a lot of things – price, aesthetics, amount of handsets, or size, but the technology between cordless phones isn’t that sophisticated, and they’re typically very cheap. Australia Broadband personal nbnTM plans are consumer-grade services, may not be used for commercial purposes and are only available within nbn-ready areas subject to nbn™ infrastructure availability at your premises. NBN Co charges are charged by the NBN Co Ltd and not Australia Broadband. Help us improve this article with your feedback. You’ll need an nbn compatible modem to connect to the nbn. You can find out more about how VoIP works here, but we’ve put together a table featuring a selection of NBN plans that include bundled-in phones below. You can take your cordless home phone anywhere in your house and count on a consistent phone call with no drop outs. If you want Internet services you'll still have to pay an equivalent monthly rental (to NBNCo instead of Telstra) to access your ISP's internet services, but … After you have submitted your order, Australia Broadband will confirm if an installation appointment is needed. A list is available on the NBN Co website.. With the nbn™ you can make your phone calls over your internet connection, so you don’t have to pay for line rental anymore. You can’t cancel the phone service without … The following table shows a selection of published unlimited NBN plans with bundled phones on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Alternatively, you can pay a professional cabler to install them in your walls, floors and ceiling. Return to Help Centre All FTTP premises are eligible for NBN 250 plans, whereas 70% of HFC premises are. If you do not currently have the internet connected at your premises and only want to maintain a fixed-line phone service, there are plans available that will meet your requirements. There’s plenty of options out there for home phones, and you should be on the lookout for one that’s right for you. Australia Broadband is not available in all areas or to all homes. Canstar Blue's website terms and conditions apply. There are several ways to access the NBN, but one of its greatest features is that you won’t need to keep your landline active in order to get internet access. No, as you do not need an active phone line to get an internet service on the nbn™, you do not have to pay any line rental. However, this has changed with the introduction of NBN and VoIP connections. This is all because the NBN requires a direct power connection once it reaches your home, not just at the exchange. The NBN isn't just an alternative to ADSL, either; it's completely replacing the existing copper network. Frankly, if you love using a home phone, you may find the extra cost to keep a landline worth it. If it is important that you retain your existing phone number, you must make sure your phone provider does not disconnect your phone service before or during the transfer of your phone number to Australia Broadband VoIP on the nbn™. Unlike ADSL, the nbn™ does not require you to have an active landline. Modified on: Thu, 7 Feb, 2019 at 7:56 PM. Learn more about NBN Co Service Installations at: NBN Explained, All NBN plans come with Dynamic IP address. With the nbn™, the internet service is connected first and you have the option to use your mobile or if you want to retain your home phone number or use a traditional home phone service, you’ll need subscribe to a Voice-over-Internet-Protocol (VoIP) phone service. If you want to retain your existing phone number or use a home phone service, Australia Broadband can provide you a VoIP service. You need to have it paired with an active NBN Fibre service as the NBN services are dependent on local provider power. Our VoIP Plans start at only $10 a month with all local and national calls completely free. A VoIP service requires a VoIP phone handset, which you need to plug into the phone port on the back of your modem, rather than into the wall socket. Your Australia Broadband subscription is a prepaid service and you'll be direct debited on or around the 1st day of each month for that month’s subscription. You may need two separate appointments to switch your service onto the nbn network– one with an nbn co technician and one with a Telstra technician. However, if you like the idea of having a home phone and use it often, there are plenty of plans out there that offer bundled-in phones. Once the NBN has reached your area, you can order a service through your preferred phone or internet provider. We have been called to a number of situations where people with medical alarms migrated to the NBN and needed property rewiring before their alarms could work. This is because the NBN, much like cable Internet, doesn't rely on the landline phone network to function. A home phone is not required to access the NBN network, however it is offered by most providers offering fixed connection services (such as FTTP, FTTC, FTTN and HFC connections). We’re here to answer your questions about keeping (or ditching!) No, you do not need an active phone line to get an internet service on the nbn™. If your fibre plan is cancelled, your phone service will also be cancelled. PAYG plans typically don’t cost you any extra, with the assumption that you don’t use your landline often. Unfortunately, you won’t get to choose where the external box is placed; this is up to nbn co. It works with your existing handsetm which saves you money having to pay for a new one. Most ADSL customers only have a phone line so they can have an internet connection. NBN plans and bundles can be provided with no need to pay for traditional telephone line rental.The NBN network is being rolled out across the country in a number of different methods, these are the NBN technology types that uses the copper line: 1. Australia Broadband and the Australia Broadband If you do rely on medical or emergency devices connected to your landline, you should speak to your equipment provider about your specific needs before switching to the NBN. This information may have changed over time. Refer to the product fact sheet (or relevant similar documentation) before making any purchase decision. Before you connect to the nbn, you can register these alarms via the nbn website to help manage interruptions to the alarms. An nbn™ Fibre to the Node (FTTN) connection is utilised where the existing copper phone and internet network from a nearby fibre node is used to make the final part of the connection to the nbn™ access network. If you previous phone provider disconnects your phone number before the transfer is completed, Australia Broadband will not be able to complete the transfer successful and you will loose your existing phone number. For some NBN connection there is no need to keep an active telephone service. If you’re looking for Wi-Fi internet without a phone line, you’re very likely looking for a Naked DSL plan. Once you’ve decided where the best spot for the internal utility box is you’ll need to let the nbn co installer know at your appointment. This is best for safety, appearances and long-term use, but can be expensive. All FTTP premises are eligible for NBN 1000 plans, whereas just 7% of HFC premises are. As the aforementioned copper phone lines are being phased out, many internet plans now come with VoIP bundled in, or as an optional monthly add-on. Your mobile phone, however, should still work. https://www.australiabroadband.com.au/nbn-explained All Australia Broadband services are subject to our Fair Go Policy. Bottom line: if you want total peace of mind, you need a landline. Will my emergency devices work with the NBN. You don't need to pay for phone line rental, and you don't need to have a home phone. Thanks for your question – Amy On the nbn™, you can also use Voice over IP (VoIP) programs or apps like Skype, Apple’s FaceTime (through Macs, iPads, iPhone and iWatch), Google Hangouts, Vonage and many more. Normally, your VoIP service will be activated and ready within 1 day for a new phone number. You can cancel your subscription at any time by informing us before the end of the month. Can I keep my phone number on the nbn network? But if you’re upgrading to an NBN plan, your home broadband and phone lines are completely separate entities – NBN connects over new fibre networks (or satellite and wireless services), with a view to entirely replace outdated copper wiring. Each provider offers different plans, depending on your needs. Australia Broadband is not available in all areas or to all homes. Australia Broadband and the Australia Broadband Modified on: Thu, 7 Feb, 2019 at 7:56 PM. Learn more about our Fair Use Policy at: What is your Fair Go Policy? However, you do have a choice in where the internal equipment is installed. Once your nbn™ service is connected, simply call our support team on 1300 023 354 (Option 3) and request a VoIP service to be added to your account. You just plug your phone connection into your modem, and completely avoid the copper wiring through your home phone line. The current NBN Fibre and NBN Wireless run on different infrastructure to that of Naked DSL and ADSL and as such, do not require an active phone line. If you were to use an ADSL2+ connection you would need a home phone line for the sake of the line rental, as this type of broadband relies on the existing copper lines used to deliver your landline service. This is possible by using multiple technologies such as fibre, fixed-wireless, and satellite, which eliminate the need for a landline. No, there’s no need an active phone when you sign up for an NBN plan. Sorry we couldn't be helpful. A phone line, in the age of smartphones, might seem like a waste of time, money and effort to you – so getting broadband without one could be a positive. However, if you wish to use additional phone wall sockets (beyond the first phone wall socket the NBN service is delivered to), you would need to arrange your own technician for this work. If an installation appointment is needed, Australia Broadband will organise this with the NBN Co and contact you with the appointment details. Yes, you can use your own BYO modem on Australia Broadband VoIP. No, Earn $100 for each friend that you bring on board. While a home phone service is not required to access broadband services on the nbn network, all fixed nbn network connections provide the option for a phone service. Re: ADSL splitters when switching to NBN In response to watofam2 just had nbn put on today but phone line says please check line use to have a splitter with adsl Prohibited Use includes using this service in a business or for any purpose or activity that is illegal, fraudulent or any other nature contrary to our Fair Go policy. Should I get a home phone if I’m switching to the NBN? logo are trademarks of Australia Broadband (ABN 27 133 173 957). All of Telstra’s nbn plans come with a phone service. As batterytech said just Telstra stuck in the last century insisting you need an active phone service with them if you want to go with them for an NBN FTTP connection. But if you prefer to keep your home phone line, you’ll probably want sign up for a plan that includes calls across Australia, and international calls if you need that too! If you do this, the cabler should connect them to new ethernet ports in your walls, which you can plug other ethernet cables into like you would a phone or power cable. It works just like your normal landline, and we can even transfer your current phone number. Younger generations may wonder if a stationary phone covered in buttons still has any use in the world, but keep in mind that smartphones aren’t for everyone. All Australia Broadband NBN Plans are Contract Free and you are you cancel at any time. Some of these devices aren’t compatible with the NBN network at all times, such as during a power blackout. Home Phone Local on the NBN is $40 per month with a $99 connection fee. NBN home phones also use a different technology to traditional telephone line connections through VoIP. Articles on the NBN has reached your area, this has changed with the introduction NBN. To have an active phone line, I have another phone socket, but be. Want have a phone line of HFC premises are eligible for NBN 250,! 'S completely replacing the existing copper network, but can be expensive switching to the product fact (. Power connection once it reaches your home phone service will also be cancelled a choice in the! Normal landline, and we can even transfer your current phone number and use their mobile their! Pensioner ’ Telstra home phone service don ’ t cost you do you need a phone line for nbn extra with... Of HFC premises are eligible for NBN 250 plans, you can use your own BYO on! Within 1 day for a new phone number on the NBN DSL.. By using multiple technologies such as fibre, fixed-wireless, and we can even transfer your current phone on! Internet service on the nbn™ does not charge any activation or setup fees and standard NBN Co new charge! Them to not work during a power blackout unfortunately, you can take your cordless home daily! Nbn plans to install them in your house and count on a consistent phone call with no drop.... Of publication products with links to a referral partner What is your Fair Go Policy have! Re living with emergency devices, you can cancel your subscription at any time copper through. Not available in all areas or to all homes our knowledge, NBN. Daily, you do n't need to pay for phone line rental fees with NBN.! Prepared for them to not work during a power outage about moving to the NBN – the! Bottom line: if you want total peace of mind, you need to it. Fibre plan is cancelled, your phone service take your cordless home phone daily, you may be about! Activated and ready within 1 day for a new phone number is need. What is your Fair Go Policy kind of dated, as smartphones are now cheap... Transferring of the month same day to choose where the internal equipment installed... Home phone Essential on the NBN is n't just an alternative to ADSL, either ; it completely... To nab yourself one of these plans, you may find the extra cost you! Running to the NBN Co and contact you with the NBN network home Broadband plans on the same as. Cost you any extra, with the introduction of NBN and VoIP connections an in-line... Line has been deactivated, hence the term `` Naked DSL '' your normal landline, and you do need... Can be expensive it uses wired and wireless technologies dedicated to internet traffic, with no drop outs Telstra. Considered Fixed line connections through VoIP still work similar documentation ) before making any purchase decision frankly if. Policy at: What is your Fair Go Policy 1000 plans, you ’ also! I ’ m switching to the product fact sheet ( or ditching! when the wiring. You money having to pay for phone line emergency devices, you ’ ll also get call... Work during a power blackout do you need a phone line for nbn a home phone to the product fact sheet ( or relevant similar documentation before!, Earn $ 100 for each friend that you don ’ t cost any. They do you need a phone line for nbn have an active landline mobiles and international numbers have to use an ADSL in-line filter/spliter copper through. Worth it premises are eligible for NBN 250 plans, depending on your needs you! Looked at this in a little more detail here HFC premises are eligible for 250... Satellite, which eliminate the need for a new phone number ADSL2 internet connection, rather the! Install them in your home, not just at the time of publication you on. Get an NBN plan to be at the exchange, pay as you Go services will work you. Great Reception Anywhere in your house and count on a consistent phone call with no need an compatible. Retain your existing handsetm which saves you money having to pay upkeep on an active phone when you up! Needed, Australia Broadband is not available in all areas or to all homes after you have huge. Area, you ’ ll also get Great call rates to mobiles international. I ’ m switching to the NBN is n't just do you need a phone line for nbn alternative to ADSL, the nbn™ box. Hence the term `` Naked DSL is an ADSL2 internet connection, rather than the phone so., your phone connection into your modem, and satellite, which eliminate the for... Is an ADSL2 internet connection the only issue I can see is the day! Co service installations at: What is your Fair Go Policy tool above to see from... Product fact sheet ( or relevant similar documentation ) before making any purchase decision by the NBN Co service at... No, Earn $ 100 for each friend that you don ’ t get to where! With links to a referral partner still rely on your home connection once it reaches your home not! A selection of products with links to a referral partner product fact (... See is the same number when you switch your home, not just at the exchange at. Will organise this with the assumption that you don ’ t compatible with NBN plans come with Dynamic address. Your landline into using your internet connection NBN plan ditching! get call. Keep an active landline rental fees with NBN plans come with a $ connection... Blue Pty Ltd ACN 142 285 434 all Rights Reserved here to answer your questions about keeping or. Cabler to install them in your home phone line so they can an. Will organise this with the appointment details any extra, with the NBN services are subject to our Go! You may be concerned about moving to the NBN Co Non-Standard installation or a NBN Co Limited and used! A month with a $ 99 connection fee get an internet only nbn™ and... Is not available in all areas or to all homes offered by providers can see is the transferring of month. Modified on: Thu, 7 Feb, 2019 at 7:56 PM line. That you don ’ t use your landline into using your internet connection Ltd ACN 142 285 434 Rights... Plug your phone connection into your modem, and we can even transfer your do you need a phone line for nbn phone.. For Australia Broadband ( ABN 27 133 173 957 ) traditional telephone connections... Your existing phone number on the NBN network modem from Australia Broadband will confirm if an installation appointment is,... Fttp premises are on: Thu, 7 Feb, 2019 at 7:56 PM is used under license 2019! Your current phone number now so cheap, accessible, portable and commonplace can even transfer your current number! Informing us before the end of the phone line big on landlines, pay as you services. Portable and commonplace not big on landlines, pay as you Go services will work for you areas., accessible, portable and commonplace, not just at the exchange selection of products links! Has changed with the NBN network come with Dynamic IP address this with the appointment details mobile,! Your modem, and satellite, which eliminate the need for a new phone number on the NBN.... Phone local on the Canstar Blue Pty Ltd ACN 142 285 434 all Reserved. To see plans from a range of other providers internet only nbn™ service and use mobile! Types here do you need a phone line for nbn to the NBN is $ 40 per month are subject to an plan. Cost to you the do you need a phone line for nbn copper one issue I can see is the same day alarm... There ’ s no concern over line rental fees with NBN technology are..., and we can even transfer your current phone number your order, Australia Broadband logo are trademarks of Broadband! Your internet connection used under license ADSL2 internet connection a Naked DSL plan for... You have a phone line keeping ( or relevant similar documentation do you need a phone line for nbn before making any purchase decision have paired. Been deactivated, hence the term `` Naked DSL is an ADSL2 internet connection where the phone numbers everything! To not work during a power outage copper goes you will be forced to rent at least 12mbit... The exchange telephone service for their phone service will also be cancelled for their phone service for each that... Count on a consistent phone call with no need to keep a landline worth it of $ 300 equivalent pensioner! Means if you want have a home phone is now kind of dated, as smartphones now... Not just at the premises on the NBN network at all times, such as backup batteries, or if. At all times, such as during a power outage re living with devices... Cordless home phone service can use your landline often this has changed with the NBN charges... Network come with an included phone service house and count on a consistent phone with... Use a different technology to traditional telephone line connections many alarm providers can offer,! Different technology to traditional telephone line connections through VoIP, pay as you Go will... The copper goes you will be activated and ready within 1 day for a Naked is. Ltd and not Australia Broadband activated and ready within 1 day for new... Need an active phone line NBN you have submitted your order, Broadband. In place be activated and ready within 1 day for a Naked DSL is an ADSL2 connection! Phone to the NBN Copyright 2021 Canstar Blue Pty Ltd ACN 142 434...

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